Lessbusywork.
Morebusiness.
Automation and AI systems for owner-run businesses.
About us
Kanzen is an AI consultancy that helps small businesses understand and implement automation and AI strategy.
We work with both technical and non-technical owners, help managers bring new tools into their day-to-day operations, and help teams make better use of their time. We've shipped more than 20 systems so far, mostly for clients in real estate: phone agents, operations dashboards, and the automations behind them.
Why: for owners who don't live in technology, it can be hard to see what automation could do for their business. We make the value concrete: we find the busywork, build the fix, and show the time it gives back.
production systems shipped
calls a month answered by AI
hours of manual work saved weekly
Edward Ross
Founder, Kanzen
I majored in finance at Butler University and graduated in 2025. During my final semester, I studied at the University of Sydney and worked as an AI research intern at its Business School. Learning from current and former MBA students there sparked a real interest in Applied AI , and I decided to step off the traditional finance path and launch my own consulting practice.
With an entrepreneurial spirit and a passion for problem solving, I bring the ability to work with people at every level of technical comfort and build bespoke solutions that make their businesses run more efficiently.
How it works
Most projects follow this rough shape, adjusted to fit how your business actually runs.
01
Learn
Sit with your team and map the day to day: the tools, the people, the work that repeats every week.
02
Find
Pick the busywork worth automating first, starting where it saves the most time.
03
Build
Ship it on the tools the business already uses, tested against real work before anyone relies on it.
04
Hand off
Documentation and training, so the team runs it day to day. We stay on call to maintain and improve.
Built to be handed off
Every system ships with documentation, so your team can run it on their own.
People approve what matters
AI drafts and flags. Anything that sends money, signs a contract, or reaches a customer gets a human yes first.
Your tools, your data
Built on the software the business already uses, in accounts the owner controls. Nothing is locked in.
Our work in action
Running the back office of a multi-location real estate business.
Leasing, renewals, and a steady stream of calls ran on spreadsheets and manual follow-up, with no single view of the business.
Phone agent
Answers calls around the clock, from leasing questions to tenant requests. Handles 200+ calls a month and hands off to staff when needed.
Operations dashboard
Occupancy, rent, renewals, and collections for every location in one live view, synced daily from multiple sources and cross-checked for accuracy.
Lead pipeline
New leads from ads land in the CRM automatically, routed to the right location with a follow-up already scheduled.
Lease renewals
Renewal paperwork is drafted and sent for e-signature automatically, with staff approving each one.
Collections follow-up
Late balances are flagged and followed up on a schedule, so nothing depends on memory.
Team assistant
An internal assistant the staff can ask about the numbers in plain English.
Example workflow
The weekly report that builds itself.
Before
The weekly report, built by hand every Monday.
- 9:00Export the rent roll15 min
- 9:15Export payments15 min
- 9:30Pull leads and tours15 min
- 9:45Paste into the weekly Excel sheet25 min
- 10:10Match rows, fix what broke1 hr
- 11:10Check rent against the bank40 min
- 11:50Verify and email to the owners10 min
- 12:00Report ready
After
The same report, built automatically every morning.
- 6:00Pull data from all five systemsA scheduled workflow pulls from each system's API into one database.auto
- 6:01Match and check against the bankRecords are matched by location, and rent billed is compared to bank deposits programmatically.auto
- 6:02Flag what doesn't matchAnything that doesn't reconcile is flagged and sent to the team.auto
- 6:02Report readyThe weekly report refreshes with this morning's numbers.
- 9:00Staff reviews the flagCheck the source, fix it, mark it resolved.5 min
What's slowing your business down?